Last updated: [Insert Date]
We want you to be satisfied with your purchase. If you are not happy, we’re here to help.
1. Return Eligibility
You may request a return if:
- Item is defective or damaged
- Incorrect item received
We do not accept returns for:
- Change of mind
- Used products
- Opened health/personal care items (for hygiene reasons)
2. Return Time Frame
Requests must be made within 7 days of receiving the order.
3. Refund Process
Once your return is approved:
- Refund will be processed to your original payment method
- Processing time: 5–10 business days
4. Exchange
We may offer replacement instead of refund depending on the situation.
5. Contact Us
Email: [Your Support Email]